Benchmark, a Global Hospitality Company

   It is my pleasure to recommend Matt Loew for any opportunity that may be offered him and his company, Trust Fall.

I am honored to have known Matt as a friend and colleague for the last 25 years. Through Matt’s IT leadership and our time together with Ritz-Carlton and Capella Hotel Group, he has successfully worked on many hotel projects ranging from Cleveland, New Orleans, Germany, Austria, Ireland, Mexico, Singapore and New York City. This is just a sampling of all location projects he has collaborated on with me during his distinguished career. There are so many other companies that have utilized and benefited from Matt’s experience as well.

You can always count on Matt to get the job done and get it done correctly. He is a stickler for budget adherence and excels at communication whether it be with clients or vendors. Matt has always found a way to work around unforeseen obstacles. I have personally learned a great deal from Matt and am particularly impressed with his ability to expertly manage the systems administrative process from soup to nuts. Matt handles himself with the utmost professionalism and is sincerely fun to work with.

Clearly, when the need arises, Matt and Trust Fall would be my first call.

Kirk Jones

Chief Financial Officer

   I have had the pleasure of working with Matt Loew over the past 15 years on various international and domestic Hotel Projects across several companies including The Ritz Carlton Hotel Co., Capella Hotels and Resorts, One Hotels, and Baccarat.  Matt is the type of person you want to do business with and the name of his company couldn’t be more apt: he’s got your back.

His communication skills are excellent, and he is very well liked by the owners and vendors that he works with throughout the engagement.  The attention to detail that he brings to every project is the reason I call him again and again. This includes on-going projects that Matt is just now beginning work. 

I can highly recommend him for any opportunities that you have available as he is well suited for the challenges that may arise with any type of projects.

MATT SMITH
PARTNER & COO

H E S P E R U S
G  R  O  U  P

   I have had the great pleasure for many years to have known and worked with Matt opening hotels around the world. He has proven throughout his career to be an incredibly talented, passionate and dedicated project Director. 

Matt's global experience, inclusive management style and empowering attitude are infectious and an asset he brings to every role and project. 

Leading by example and genuine sincerity, he fosters the loyal support of his business partners, guests and owners wherever he goes. His professionalism is outstanding and his flexibility in adapting to a project’s ever-changing needs and last minute additions is second to none.

I have hired Matt’s services during my roles as VP of Operations for The Ritz-Carlton Hotel Company, Senior VP of Operations at Capella Hotel Group, President at SH Group and most recently COO at Auberge. His knowledge is excellent and his ability to focus on outcomes to complete the project is the reason he is my first choice for a project.

It is my pleasure to recommend Matt and Trust Fall LLC and I look forward to working with him again. 

Scott Rohm, Principal

Agathos Hospitality Advisors